Lexus of Orange County Lends a Helping Hand Through Convenient Service Loaner Vehicles in Middletown, NY

You've invested in a luxury vehicle backed by a rich history of peak performance, pioneering design, and immeasurable levels of quality. It only makes sense that you're therefore seeking a dealership that will treat you and your vehicle with an equally prestigious level of customer care and respect. When it comes to the performance and well-being of your luxury Lexus model, drivers throughout the Middletown, NY have continued to rely on our full-service menu and the expertise of our factory-trained mechanics year after year. We understand that many of our patrons have full schedules. Taking the time out of your day to attend to vehicular maintenance and extensive repairs can be a chore. To that end, we're proud to extend additional convenience through our available service loaner vehicles.

Now drivers throughout the greater Middletown, NY area can enjoy the pleasure of courtesy loaner vehicles for factory-scheduled Lexus maintenance plans. Look over the perks of this exclusive program below before connecting with a service professional over the phone to schedule your vehicle's next service appointment.

What is a Service Loaner Car?

A service loaner car is a vehicle offered to those drivers whose vehicles require multiple hours or days of labor and attention to repair. These premium models often boast the same, if not more, luxurious features as those models serviced in our Lexus maintenance facility's bays. We're all about ensuring your satisfaction which is why we've added this additional perk to owning or leasing a Lexus model near our dealership's headquarters in Middletown, NY.

Are Loaner Vehicles Free?

Our loaner vehicles are free of charge to qualifying drivers. We understand that you might already have to spend a considerable amount on extensive repairs if you've been party to a collision. Even if your model simply requires some minor maintenance over a handful of days, a complimentary loaner vehicle will allow you to get to and from work and run errands without spending more on a rental vehicle.

What Do You Need to Get a Loaner Car?

Getting a loaner car is an expeditious process that's intuitive and easy. In order to qualify for our loaner vehicle service, drivers must be at least 21 years of age and the owner and named insured of the vehicle in for service at our facility. You're required to provide proof of insurance, a valid driver's license, and a major credit card before we turn over the keys to one of our loaner cars, so make sure you have the proper paperwork on-hand before joining us.

Further Details Regarding Our Loaner Car Plan:

    • Only those person(s) listed on the loaner vehicle agreement are eligible to operate our loaner vehicles for insurance reasons
    • Tolls, traffic tickets, and parking tickets are ultimately your responsibility (you authorize your provided credit card to cover these charges if incurred)
    • Damage not noted prior to the original condition report are your responsibility
    • Pets and smoking in the cabin are not permitted (detailing fees up to $300.00 apply)
    • Driving distance must be restricted to no more than 200 miles of our Lexus dealership's location in Middletown, NY (stay within the metro New York region)
    • Loaner vehicles should be returned to Lexus of Orange County within six hours of completion of service and repairs to ensure other patrons have the ability to enjoy their convenience ($150.00 charge per day is added after this deadline is passed)
    • Those services requiring less than 90 minutes of our mechanic's time don't qualify for this complimentary program
    • Loaner vehicles must be returned with the same level of fuel as when you receive them

Enjoy the quality and convenience of a complimentary loaner vehicle with your Lexus model's next service appointment.